We love our customers, and all of you who are just our future customers as well. We love to hear from you, either by email or phone. Unfortunately at this point the company phone number rings in our house and we live just outside of Seattle, WA. SO, if you happen to live east of us, please wait until 9AM west coast time before you call us. Thank you VERY MUCH. We look forward to hearing from all of you. The email is always open, sales@bttrains.com and we try to return all emails within 24 hours.

The March Sale celebrates BT Trains dealership of Hogarakado products. We are the ONLY oversesas dealership for their products. If you are not familiar with these exquisite intermodal containers, take a look at them under the manufacturer's list to the left.

If during the month of March you purchase a container and a container car, IN THE SAME ORDER, you will be given a 5% discount. This offer is good from 3/1/2012 at 00:00:01 PST to 03/31/2012 at 12:59:59 PST.

To qualify, make your order and send an email to MARCHSALE@bttrains.com. We will then refund 5% of the order to your payment method. The refund is only on sold items, it does not include shipping, DCC installation, auction purchaeses or any other services we may perform for you.

BT Trains sells primarily N scale products. We occasionally get a special offer HO item in and are happy to special order HO items from Japan, but you can assume that everything on the site, unless otherwise stated, is in N scale. Sometimes we are asked if we will stock HO and the answer for now is no, but if we have enough requests we may consider it.

We are in the process of reorganizing the categories to include a used category system that will separate out the used items and we will try to improve the granularity of the category system.

We will be posting more pre order items this coming year. If there is an item that you have seen elsewhere that you would like to pre-order, send an email to sales@bttrains.com and we will post it for pre-orders if it is something we can get. We have yet to find a new product that is not obtainable by our Japanese wholesalers.

Please note that if you look up on the blue bar above this there is a link to the new customer forum. We have opened this not only for you to communicate with us, but for you to meet each other! See you in the Forum!